International Shipping: terms and conditions

We partnered with america-ship.com to offer shipping to USA.

The shipping cost is $750 pesos MXN (flat rate).

REMINDER: all our prices are displayed in Mexican Pesos. You can convert the amounts to USD by using the XE currency converter.

1) ORDER PROCESS

The process to place your order is simple:

STEP 1: Place your order on our website. Once you validate it, you’ll receive a confirmation email with the payment details.

We accept the following payment methods:

  • Domestic US transfer (we recommend to process the transfer by Zelle as it doesn’t generate any fees)
  • Cryptocurrencies (5% discount)

STEP 2: Send your payment.

In case you send your money by Zelle / Wire transfer, send us a confirmation of your transfer ([email protected]) once it is processed. As we provide the total price in pesos, you’ll need to convert the price to USD first.

Payments by cryptocurrencies are validated and processed automatically.

DONE! We’ll send your order as fast as we can.

Please note that we’ll provide you your tracking number when America-Ship ships your order from their warehouse in Brownsville, TX. So be patient: it will take a few working days before we can send you this tracking number.

2) SHIPPING TIMES

Please take note that we are shipping from Mexico. As for any kind of international shipment, the items you order will have to be processed by the US customs.

The whole process can take time, due to various factors:

  1. Intra-Mexico shipping time (time it takes for your package to be delivered at our reshipper’s warehouse at the Mexico/US border): Since the beginning of the COVID-19 pandemic, the Mexican shipping companies shipping times have increased significantly (intra Mexico shipping now takes 2-5 days instead of 1-2 days before COVID-19). This means your order can take up to 6 working days (in case we shipped your order the day following the reception of your payment) to be delivered at America-Ship’s Warehouse.
  2. Processing time by America-Ship and cross border operations: takes between 2 and 3 shipping days on average. Cross borders operations take time and paperwork.
  3. Shipping of your order from America-Ship’s warehouse on the US side of the border to your address in the US: once America-Ship sends your order, the average delivery time is 2 working days.

So all in all, the average delivery time between your payment and the delivery of your order takes around 10 days.

3) GUARANTEE OF DELIVERY

In case your order gets lost or seized by the customs, we’ll reship it at no cost. We cover up to $500 USD of merchandise per shipment.

PLACE YOUR ORDER HERE